Question 1

How much does a visit cost?

Accepted Answer

On-site visits start at $125/hr (1-hour minimum). Remote sessions start at $50 for 30 minutes. Flat-fee bundles for common jobs — setup, training, multi-device tune-ups — come in below the hourly rate. All rates are before Washington State sales tax.

Question 2

What areas do you serve?

Accepted Answer

I'm currently serving Duvall and Carnation. Monroe, Woodinville, and Redmond coming soon — or contact me if you're nearby!

Question 3

Are you good with seniors?

Accepted Answer

Absolutely. Patient, unhurried support is kind of my thing. No jargon, no sighing — just clear help and written instructions if you want them.

Question 4

Do you sell computers or equipment?

Accepted Answer

Nope. I don't sell hardware or push products — just honest help with what you already have or plan to buy yourself.

Question 5

What if I need help with something quick?

Accepted Answer

Remote sessions are great for quick fixes. If it can be solved via screen share, I'll save you the house visit.

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